Insurance • Claims Process My Insurance Adjuster Brought Their Own Contractor — Do I Have to Use Them? No one explained why there was suddenly another person standing in your driveway. If your adjuster brought their own contractor and it caught you off guard, here’s exactly what Charlotte NC homeowners need to know before agreeing […]
Author Archives: Jaime Erausquin
Insurance • Water Damage Is It Worth Filing a Water Damage Claim If the Repair Might Cost Less Than My Deductible? A small wet spot on the hardwood, a deductible that feels too high to bother with. Here’s how to actually make that call, without guessing and without assuming the worst. 247ERT•Restoration Knowledge Center Quick […]
Insurance • Flood Coverage Does Homeowners Insurance Cover Flood Damage? Most homeowners find out the answer is no, right after it’s too late to do anything about it. Here’s what actually covers flood damage, and why Charlotte NC homes are at more risk than people assume. 247ERT•Restoration Knowledge Center Quick answer: No, standard homeowners insurance […]
Mold • DIY vs. Professional How to Treat Black Mold Safely (And When Not To) There’s a real line between a mold patch you can handle yourself and one that needs a professional. Here’s exactly where that line is, and how to treat it correctly either way. 247ERT•Restoration Knowledge Center Quick answer: For a small […]
Fire & Smoke • Emergency My House Caught Fire, Now What? The fire is out, but the damage isn’t over. Here’s exactly what to do right now, and why every fire leaves behind a completely different problem to solve. 247ERT•Restoration Knowledge Center Quick answer: Don’t go back inside until the fire department clears it, call […]
Water Damage • Cost & Estimates How Much Does It Cost to Repair Water Damage? There’s no honest flat number for this, but there is a real answer. Here’s exactly what drives the cost up or down, and how to get a real estimate fast. 247ERT•Restoration Knowledge Center Quick answer: The cost to repair water […]
Insurance Claims • Water Damage Should You Call Your Insurance Company Before a Restoration Company? What Charlotte NC homeowners need to know before opening a claim, and why calling a restoration company first can protect your home and your policy. 247ERT•Restoration Knowledge Center Quick answer: Call a restoration company before your insurance company. A professional […]
Insurance Claims • Your Rights Do You Have to Use Your Insurance Company’s Preferred Contractor? What Charlotte NC homeowners need to know about their legal right to choose their own restoration contractor after a claim. 247ERT•Restoration Knowledge Center Quick answer: No. In North Carolina, insurance companies are legally prohibited from steering you toward or away […]
What Happens If Water Damage Is Not Treated? A Waxhaw, NC Homeowner’s Guide on Water Damage Untreated Waxhaw NC By Emergency Restoration Team (ERT) | Serving Waxhaw, NC and the Greater Charlotte Area | 247ert.com If you’ve discovered water damage in your Waxhaw home — whether from a burst pipe in Millbridge, a flooded crawlspace […]
Protein Fires: Why the Odor Is So Difficult to Remove and Why Professional Restoration Matters What Is a Protein Fire? Most homeowners think of a fire as flames, black soot, and visible damage. However, some of the most difficult fire losses we encounter involve very little visible damage. For effective protein fire odor removal, understanding […]

