Refer a Job. Get Paid.
Through our referral program, partners across Charlotte send us water, mold, fire and other restoration jobs — and get paid on every one that signs. Published rates — and every bonus is paid in full once the job is complete and the final invoice has been sent to the customer.
24/7 Emergency Restoration Team — 16131 Lancaster Hwy, Ste 120, Charlotte, NC 28277.
How our referral program works
Send us the job
Use the form below or call (704) 525-4552 with your customer’s name, phone and address.
We secure the work
Our team responds 24/7, assesses free, and signs the job.
You get paid
You get paid in full. Once the job is complete and the final invoice has been sent to the customer, your referral bonus is paid in full.
What you earn on every signed job
Find the job amount below — that is your bonus.
| Job Amount | Your Bonus |
|---|---|
| $500–$999 | $ |
| $1,000–$3,000 | $$ |
| $3,001–$4,500 | $$$ |
| $4,501–$6,000 | $$$$ |
| $6,001–$7,500 | $$$$$ |
| $7,501–$9,000 | $$$$$$ |
| $9,001–$10,500 | $$$$$$$ |
| $10,501+ | 10% of the total job amount |
Job amount means the invoice for the referred service work. Repairs and reconstruction (rebuilding) are not included.
Exact bonus amounts are shared with registered partners — call (704) 525-4552 to register.
Built for the people who see damage first
If you are the first person to see damage, this referral program is for you.
- Plumbers
- HVAC and appliance techs
- Realtors
- Property managers
- General contractors
- Insurance agents
- Past ERT customers
Referrals run both ways. When our customers need a plumber, we send them to our partners.
The fine print
- One bonus per job, paid to the first referrer who submits it.
- Job amount is the final signed contract amount.
- Bonus paid in full after the final invoice for the job has been sent to the customer, for jobs of $500 and up.
- Referred customer must be a new ERT customer.
- This referral program covers all Emergency Restoration Team services, including water, mold, fire, smoke and sewage work. Repairs and reconstruction (rebuilding) are not part of the program, and the bonus is figured on the service invoice only.
- Emergency Restoration Team may update rates; the rate in effect when the referral is submitted applies.
Why partners send their customers to us
Partners trust us with their customers because we answer live around the clock and arrive fast when every minute matters. As an IICRC Certified Firm with a BBB A- rating and a 5.0-star Google rating, our local Charlotte team handles water damage restoration and mold remediation — as well as fire and storm damage — with clear communication from first call to final invoice. When you send someone to us through our referral program, you can be confident they will be treated with care, kept informed, and served by a team that stands behind its work.
Referral questions, answered
When do I get paid?
Your bonus through our referral program is paid in full once the referred job is complete and the final invoice has been sent to the customer.
What counts as the job amount?
The final signed contract amount.
Can I refer more than one job?
Yes — unlimited. You earn a bonus on every signed job you refer.
Is there a cap on what I can earn?
No cap. For jobs of $10,501 or more, your bonus is 10% of the total job amount.
Which jobs qualify?
Any Emergency Restoration Team service job — water, mold, fire, smoke, sewage and similar restoration services. Repairs and reconstruction (rebuilding) are not included; the bonus is figured on the service portion of the job.
Know someone with water, mold or fire damage?
Send the referral now — your bonus is paid in full once the job is complete and the final invoice has been sent to the customer.