24/7 Storm Damage Restoration Charlotte NC

Jaime and his team were awesome from start to finish! They came in quickly and had our ceiling looking brand new within just a few short weeks. Jaime was very thorough and communicative with us and our insurance company.

Owner's reply
Thank you for trusting Emergency Restoration Team. We know how stressful a pipe burst in the attic can be, especially when it leads to flooding. Our goal is always to respond quickly, control the damage, and guide you through the entire process with clear communication. We’re glad we could help resolve the situation and get things moving in the right direction. If you ever need support again, we’re here 24/7 for any water damage or restoration needs in Charlotte and surrounding areas.

We had a great experience with ERT! Very knowledgeable, fast and had great pricing. I would highly recommend them to anyone in need!

Owner's reply
Thank you for taking the time to share your experience with Emergency Restoration Team. We truly appreciate your kind words and your trust in our team. It means a lot to know you had a great experience with our water damage restoration services, including flood restoration, mold inspection, and water removal. Our goal is always to respond quickly, provide clear guidance, and deliver reliable results for homeowners and businesses throughout Charlotte, NC, Fort Mill, SC, and surrounding areas. Water damage can escalate fast, and we are grateful we had the opportunity to step in, assess the situation, and help protect your property before it turned into something more serious. Your recommendation means everything to us and helps other homeowners find a trusted local team when they need it most. If you ever need support again with water damage, mold concerns, or any emergency restoration services, Emergency Restoration Team is here for you 24/7.

Highly recommend this company they came out while I was at work, took all the necessary calculations for my crawlspace. Came back a week later and did the mold abatement . I didn’t have to be at home. They made it really easy and convenient. I would definitely do business with these guys again they are awesome.

Owner's reply
Thank you for trusting Emergency Restoration Team during your Hurricane Helene water damage situation. We know how stressful storm damage can be, especially when it affects your home. Our goal is always to respond quickly, restore the damage properly, and make it feel like it never happened. We’re glad we could help with the baseboards and bring everything back to normal. If you ever need support with water damage restoration, storm damage cleanup, or mold concerns in Charlotte and surrounding areas, we’re here 24/7 to support you.

Exceptional service from start to finish. I experienced a slow leak that caused damage to my flooring, and they made the entire process seamless and stress-free. From the start, they were professional, responsive, and kept me in the loop the entire time. Jaime is very knowledgeable and took the time to explain everything, which really helped ease my mind during a stressful situation. The crew was respectful, efficient, and took great care of the home. The restoration process was wonderful, and the final result honestly exceeded my expectations! While I wouldn't wish a situation like this on anyone, if you ever need restoration services, I would 100% recommend Jaime and his team.

Owner's reply
Thank you for your continued trust and support over the past year. It truly means a lot to our team at Emergency Restoration Team. We take pride in delivering fast, professional, and reliable water mitigation and water damage restoration services in Charlotte and surrounding areas, and we’re glad we’ve been able to support your projects. If you ever need help with water damage, mold issues, or emergency restoration services, we’re here 24/7 to support you.

We had a great experience with 24/7 ERT. Jaime and his team was extremely thorough from start to finish and took the time to make sure every part of the job was done properly. They worked quickly and efficiently without cutting corners, which we really appreciated. What stood out most was how respectful they were of our home. They wore shoe protectors, placed runners to protect the entire path leading up to the bathroom, and consistently cleaned up after themselves each day. They even went above and beyond by clearing out extra debris in the attic that wasn’t part of the original scope of work. Overall, their professionalism, attention to detail, and strong work ethic made the entire process much easier for us. I would absolutely recommend them to anyone looking for a reliable remodel and remediation team.

Owner's reply
Thank you for trusting Emergency Restoration Team with your water damage restoration project. Our priority is providing fast, professional water extraction, structural drying, and cleanup while respecting your home. We are proud to be the top-rated choice for emergency water damage repair in Charlotte, Fort Mill, Rock Hill, Gastonia, and throughout the greater NC and SC region. Our attention to detail ensures your property is restored safely and correctly the first time.

Professional. Empathetic. Extremely knowledgeable. Quite informative. Expeditious! Service was excellent! Fast response and repair. Looks as good as new. Highly recommend.

Owner's reply
Thank you for the 5-star review. We appreciate the opportunity to help with your water damage restoration. At Emergency Restoration Team, we focus on fast response, clear communication, and professional repairs for water damage emergencies in Charlotte NC and surrounding areas. We are glad everything was completed quickly and looks as good as new. Thank you for trusting our team and for the recommendation.

Jaime was excellent to work with, professional, knowledgeable, prompt and responsive. We highly recommend his services.

Owner's reply
Thank you so much! We’re happy we could assist.

ERT was excellent to work with - knowledgeable, responsive, professional and cost effective. Working with them made an otherwise difficult time very positive.

Owner's reply
Thank you for trusting us!

Brent and he's team help us big time. We have a pipe broken in our kitchen and was a mess. Thanks to them the painful process became a great friendship. Thanks Brent James and all your team for the great service and the amazing communication through the entire process.

Owner's reply
Thank you for your trust.

My house got flooded, a pipe burst in the attic. Emergency Response Team were very quick to mediate the problem. I highly recommend their services, very professional and knowledgeable.

Owner's reply
Thank you for placing your trust in us.