Privacy Policy

Emergency Restoration Team respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or communicate with us.

Information We Collect

Name, phone number, email address, and service address submitted through forms
Details related to your service request
IP address, browser type, and device information
Website activity data collected through cookies or analytics tools

How We Use Information

Respond to service inquiries and dispatch technicians
Schedule appointments and provide project updates
Improve website performance and customer experience
Maintain records for billing and insurance documentation

Text Messaging and Calls

By submitting your phone number or texting Emergency Restoration Team, you consent to receive calls and SMS messages related to your service request, scheduling, and project updates. Message and data rates may apply. You may opt out at any time by replying STOP.

Information Sharing

We do not sell personal information. We may share information with service providers that support website hosting, communication systems, scheduling tools, or analytics. We may also disclose information when required by law.

Cookies and Analytics

Our website may use cookies and analytics tools to understand traffic and improve functionality. You can adjust your browser settings to disable cookies if desired.

Data Security

We implement reasonable safeguards to protect your information. However, no system can guarantee absolute security.

Contact Information

Emergency Restoration Team
16131 Lancaster Hwy, Ste 120 PMB1013
Charlotte NC 28277
24/7 Emergency Phone: (704) 525-4552
Chat with our experts anytime: (704) 741-4721
Email: info@ghostwhite-rook-1593https://https://247ert.com

Last updated: 2026